Shipping and Handling
Orders within Australia
To ship all of our orders within in Australia we use a trackable insured courier service that requires a signature upon delivery. As per courier policy, if you are not home to sign for your package, they will leave a slip to inform you of your delivery and to rearrange delivery or collection.
All parcels will take between 3-7 working days to deliver once dispatched. Please note that this may vary at peak times such as the Christmas season.
We are also able to offer an express post service upon request. Please contact our friendly staff for a custom express post quote.
Orders outside Australia
International orders are sent via a trackable, insured international courier. Your order will be able to be tracked until it is delivered. All deliveries outside Australia aim to be delivered between 15- 20 days.
Contact us if you have any questions about shipping.
- Moulded Flooring
- 30 working days
- Floor Mats
- 20-30 working days
- 3 working days
- Reproduction Original Rubber Flooring
- Minimum of 20 weeks
The handling time for all orders will be as long as the order's longest handling time (eg: an order of moulded flooring, floor mats, and underlay would have a handling time of 30 Business days), as we ship all items together.
There may be some delays in Handling time (upto 30 days) due to COVID. Rest assured, we are dispatching orders as fast as we can. Thank you for understanding.